Last Updated: October 6, 2025
At treeservicebrandon.com, also referred to as "treeservicebrandon.com," "we," or "us," your privacy matters to us.
This policy describes the information we collect, how we use it, who may receive it, and the choices available to you. By using treeservicebrandon.com or any page that links to this policy, you agree to the terms below.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and apps on third-party websites when they link to this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
This may include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages viewed, links clicked, time spent on the site, and referring or exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some site features may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP address, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use collected information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following situations:
Service Providers and Provider Networks
When you ask for a quote or service, we share the details needed to fulfill your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share data with vendors that support our Website and business operations, such as analytics, security, payments, support, and marketing.
They may use personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights or safety, or to investigate fraud and misuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may have its own privacy policy and data practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This does not stop messages from providers with whom we shared your request.
- Cookies: You can manage cookies in your browser settings or use the opt-out links above.
Access and Control
You may ask us to:
- See the data we hold about you
- Correct inaccurate data
- Delete data, subject to legal or operational requirements
- Share concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Why the data is being processed
- Legal obligations
- Whether the purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request information about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you submit through an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for their direct marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Continued use of the Website means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
